Returns & Exchanges

Return any item to us within 14 days for an exchange or a refund.
- No need to fill in any form
- No need to contact us or give a reason for the returns.

Please include with your returns a piece of paper stating your name, order number and whether you would like an exchange or a refund.

In the case of an exchange, please include your telephone number so we can call for payment over the phone for the extra postage of the item you wish to exchange with.

The return address is:

     CACHET KIDS LTD
     2 FIR TREE PLACE
     CHURCH ROAD
     ASHFORD
     SURREY
     TW15 2PH
     ENGLAND

Please see the full return policy.