Home » Customer Services » returns and exchanges

Returns & Exchanges

Return any item to us within 14 days for an exchange or a refund.
- No need to fill in any form
- No need to contact us or give a reason for the returns.

Please include with your returns a piece of paper stating your name, order number and whether you would like an exchange or a refund.

In the case of an exchange, please include a cheque payable to CACHET KIDS LTD for the extra postage of the item you wish to exchange with.

The return address is:

     CACHET KIDS LTD
     2 FIR TREE PLACE
     CHURCH ROAD
     ASHFORD
     SURREY
     TW15 2PH
     ENGLAND

Please see the full return policy.