• Customer Services
  • About Us
  • Contact Us
  • Cancel Order
  • Christening Checklist
  • Collection From Store
  • Courier Delivery
  • Delivery Charge
  • Delivery Information
  • Faq
  • Free Delivery
  • Happy Customers
  • Notify Us Of Returns
  • Map To The Store
  • Order & Payment
  • Our Shop
  • Privacy Statement
  • Return Policy Summary
  • Return Policy Full
  • Returns & Exchanges
  • Sitemap
  • Sizing Guide
  • Secure Checkout & Payment
  • Terms And Conditions Of Sale
  • Terms And Conditions Of Use

Cancel Order

We normally process your order and dispatch it within 2-3 working days.

If you wish to cancel an order before it is dispatched, please contact us immediately by phone and confirm it in a follow up email.

We will let you know whether the order has been dispatched. If the order has not been dispatched, we will cancel it and give you a full refund.

Once an order has been dispatched, please use our Hassel-free No Quibble Returns and Exchange policy to cancel the order. » See summary of return policy.

Contact us

Telephone

01784 605 888

Any time between 9:30am and 5pm, Monday to Saturday exclude Public Holidays.

For international enquiries call

+44 1784 605 888

Email

Please use our online form to send an email to us.

We aim to respond to your email within 3 days of receipt.

  Send An Email

Our Shop

Please come and see us if you live nearby.

Please click the link below for the map to our shop.

  Map To The Store